FlowMerchAI中

Solutions

Automate the manual work between products, pricing, orders, CRM and ERP.

FlowMerchAI is not a single tool. We design the operating flow around your daily work: input, rules, approval, execution, logs and alerts.

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Customer enquiries & sales follow-up

Organise new enquiries and remind the right person.

Business problem

New enquiries from websites, WhatsApp or email often sit in different places.

Automation outcome

Capture the details, assign an owner and remind the team to follow up.

Example

New enquiry→Organise details→Assign owner→Create customer record→Follow-up reminder

Can work with

CRMEmailWhatsAppGoogle Sheets
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Product data & listing

Clean supplier files and prepare product updates.

Business problem

Supplier Excel, PDFs and product files arrive in different formats.

Automation outcome

Standardise the data, check it, and prepare ERP or webstore updates.

Example

Supplier data→Clean→Match model→Check→Update ERP / webstore

Can work with

ExcelPDFOdooOpenCartShopify
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Prices & market data

Find prices that need review.

Business problem

Supplier prices, market references and internal costs are scattered.

Automation outcome

Organise price data and flag items that need follow-up or approval.

Example

Supplier price→Market price→Cost→Check rules→Flag issues

Can work with

CSVGoogle SheetsERPAssessed sources
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Inventory & supplier follow-up

Alert the team when stock or ETA needs attention.

Business problem

Stock, ETA and supplier data are scattered and follow-up relies on memory.

Automation outcome

Check stock and arrival data, then notify the right person when needed.

Example

Stock data→Check quantity→Check ETA→Find issue→Notify team

Can work with

ERPExcelEmailWhatsApp
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Reports & internal work

Stop rebuilding daily or weekly reports by hand.

Business problem

Reports require copying and checking data from different systems every time.

Automation outcome

Collect data, prepare reports and highlight items that need action.

Example

Systems→Collect data→Check→Prepare report→Send

Can work with

Google SheetsExcelEmailDatabase
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Social media & marketing work

Reduce repeated content prep and reporting.

Business problem

One campaign often needs several platform versions plus manual results reporting.

Automation outcome

Prepare content versions, schedule publishing and organise campaign reports.

Example

Content→Prepare versions→Schedule→Collect results→Report

Can work with

Content filesSheetsEmailSocial platforms
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New customer setup & follow-up

Create customer records, files and reminders.

Business problem

Customer details, documents, meetings and follow-up tasks are handled separately.

Automation outcome

Create records, send documents, set internal tasks and remind follow-up.

Example

New customer→Create record→Send files→Create tasks→Follow up

Can work with

CRMEmailGoogle DriveSheets
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Customer service & messages

Classify messages before assigning them.

Business problem

WhatsApp, email and website messages pile up and manual routing is slow.

Automation outcome

Classify messages, check priority and assign them to the right person.

Example

Message→Classify→Find customer→Set priority→Assign

Can work with

WhatsAppEmailCRMHelpdesk
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Invoices & payment follow-up

Prepare invoice details and payment reminders.

Business problem

Invoices, due dates, reminders and reconciliation data sit in different files.

Automation outcome

Prepare invoice data, check due dates, send reminders and organise reconciliation details.

Example

Order→Invoice data→Due date→Reminder→Reconciliation

Can work with

Accounting systemExcelEmailERP
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Connect existing systems

You do not always need to replace your current tools.

Business problem

Webstores, ERP, CRM, spreadsheets, WhatsApp and databases are often connected by manual work.

Automation outcome

Add automation between the tools your team already uses.

Example

Current tools→Read data→Check→Update or notify→Keep record

Can work with

OdooOpenCartShopifyWooCommerceGoogle SheetsMySQLPostgreSQLAPIs
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Assess first, then build

Every data source and integration is assessed first. FlowMerchAI does not guarantee that any unassessed website can be automated, and we do not bypass CAPTCHA, anti-bot controls, login walls, paywalls, encryption or restricted pages. Production write-back is separately scoped with safeguards.

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